MarketPlace

WIS, who specialize in hardware and software exclusively for the waste industry, recently surveyed their clients to look at the main risks that are facing the waste industry in 2023. At a time when so many different costs are increasing for businesses and customers alike, it was surprising to see that operators still view the impact of losing drivers as the main risk. “When speaking to our clients, we wanted to focus on the unique risks specific to waste operators and then look at how our technologies can help to address this,” explained Patrick Kinsella, CEO WIS. Through the survey process, the team at WIS spoke to its clients and it became very clear that the risks and potential disruptions caused by losing drivers was number one. Businesses were very quick to explain that, in general, drivers were in short supply across many industries, and this has made it a very competitive market. As a result, the waste industry is seeing an increase in drivers leaving for other sectors. This has made it challenging on two fronts.  Replacing the driver is one. But how do you pass on all that route knowledge from a driver that has left? “This is the big problem,” Kinsella explains, “operators can potentially lose their route knowledge when they lose a driver and this disrupts operations, service delivery, and creates a knock-on effect across the business.” WIS have the solutions that will help you tackle such risks head on. “Our systems are built to allow any driver to drive any route. Our on-board computer, the WIS Driver X4, could not be easier to use in terms of both the service route to follow and the various customer notes that go hand-in-hand,” explains Kinsella. Key benefits of WIS systems include: Allows any driver to drive any route including when to reverse Stops a missed customer from being missed again Automation of new customer routing and instant updates for drivers Accurate and reliable service verification Removal of paper notes If this is an issue that you see and identify with in your business, reach out to WIS at www.wiswm.com and arrange a call.