The City of Phoenix is changing the way bulk trash is collected. At City Council’s Transportation, Infrastructure, and Planning (TIP) Subcommittee meeting , the Appointment-Based Bulk Trash system was presented. The new program will offer residents the ability to  schedule their own bulk trash collection, rather than waiting for quarterly bulk trash pickup during the dates assigned to their area. Appointment-based bulk trash collection begins on September 30, 2024.

Under the current bulk trash program, Public Works lays out a collection schedule for the entire year for 13 different regions across the city, giving each region four designated collection periods annually. The appointment-based system will be replacing quarterly collection beginning on September 30. All bulk trash collection on or after that date should be scheduled online.

Customers will have the freedom to schedule bulk trash pickup based on when they need it, rather than according to a citywide calendar. Residents will schedule a pickup date online. The portal will offer available collection dates based on the customer’s address. Upon selecting a date, customers will get a text confirmation and can then begin to place their bulky items at the edge of their property no more than 7 days ahead of their pickup appointment. Customers will be allowed up to 10 cubic yards of trash per collection (approximately 17 ft. X 4 ft. X 4 ft.). The new program will do away with bulk trash collection in alleys.

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