Tealinc, Ltd., a railcar operating lessor, rail transportation manager, rail transportation consultant, and railcar broker, announces the promotion of Shannon Rodgers to Manager Value Creation – Operations effective April 1, 2020. Shannon will continue working out of Tealinc’s office in Altoona, PA and will remain focused on serving Tealinc customers throughout all of North America.
“Shannon has become an exceptional team member here at Tealinc and I am confident she will continue providing tremendous value to our customers as we maintain our industry-leading customer service,” commented Julie Mink. “Shannon efficiently manages all of Tealinc customer support projects including Rolling Stock Management Agreements and supporting new and existing customers with daily/weekly/monthly administrative services, equipment tracing, expediting & fleet reporting, maintenance & repair management, rate research, etc. Additionally, she has developed and implemented new processes to improve and drive efficiency and productivity both internally and externally for Tealinc. She has built and implemented mechanical support from an elaborate rail mechanical network to resolve and respond to any mechanical issues, preventative maintenance program needs and railcar repairs required to support Tealinc private railcar fleet and the rail fleet of the customers we serve.”
Shannon joined Tealinc in 2019 with 20 years of rail industry experience at The Everett Railroad Company as an Office Manager/Customer Service Representative and then later became a Freight Agent and at Watco Companies where she held the job titles of Supply Chain Coordinator and Rail Fleet Specialist. In addition to her new position as MVC – Operations, Shannon also held the responsibilities and title of Customer Support & Development Specialist here at Tealinc.